Effective Date: June 2025
Company Name: BEE BOX ORGANICA
Location: Mumbai, Maharashtra
Service Area: India Only

✅ Our Commitment

At BEE BOX ORGANICA, we ensure that every product is packed with care and reaches you in perfect condition. However, if your order is damaged, leaked, broken, expired, or incorrect, we’re happy to offer you a free replacement.

🔄 Replacement Eligibility

You are eligible for a replacement if:

The product is damaged during shipping

You received a wrong item

The product is expired or unsealed upon arrival

There is leakage or breakage in packaging

📸 What We Need

To process your replacement smoothly, please follow these steps:

1. Contact us within 2 days of delivery.

2. Share clear photos/videos of:

The product

Outer packaging

Shipping label

3. Mention your Order ID and issue clearly.

❌ What is Not Covered

Replacement will not be provided if:

Product was damaged after delivery due to misuse or mishandling

You changed your mind or don’t want the product anymore

You failed to raise the issue within 2 days

🚚 How Replacement Works

Once verified, a new product will be shipped at no extra cost.

We may schedule a reverse pickup of the damaged product (if needed).

Replacement will be dispatched within 2-4 business days after approval.

📞 Need Help?

For replacement requests, contact us:

📧 Email: BeeBoxhoney07@gmail.com
📱 WhatsApp / Call: +91 79001 00635

Thank you for choosing BEE BOX ORGANICA. We’re committed to delivering purity and trust to your doorstep.